At VIP PLAN, customer satisfaction is our priority. Our refund policy is as follows:
- Duplicate payments can be reviewed and refunded after verification.
- Failed payments can be reviewed if the amount was debited but the order was not processed.
- Refund requests must be raised within 24 hours of the transaction.
- Approved refunds are processed within 5–7 business days to your original payment method.
- Completed mobile recharges and delivered Instagram services are non-refundable.
To request a refund, contact us on WhatsApp +91 9146020651 or email support.digitalmachindra@gmail.com with your Order ID and payment screenshot.